Terms of Services

Effective Date: 1st September, 2024

Welcome to Dispatch Operations LLC (“we,” “our,” or “us”). By accessing or using our services, including any messaging services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms of Service. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Services Provided

We provide dispatch services that include:

• Connecting clients with load options
• Calculating routes and fuel prices
• Handling all necessary documentation related to the dispatch process
• Sending SMS and MMS messages related to your dispatch services, provided you have opted in

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your account by protecting your password and restricting access to your account.
• Notify us immediately of any unauthorized use of your account or any other breach of security.
• Be responsible for all activities that occur under your account.
• Only opt in to receive messages if you have the right to do so.

4. Consent and Opt-In

By providing your mobile number and opting in, you consent to receive SMS and MMS messages from us. You acknowledge that these messages may include marketing communications and transactional updates regarding your dispatch services. Standard messaging rates may apply based on your mobile carrier’s plan.

5. Opt-Out

If you no longer wish to receive messages from us, you can opt out at any time by replying 'STOP' to any of our messages. Once you opt out, you will no longer receive SMS or MMS communications from us. If you wish to re-subscribe, please contact us or reply 'START'.

6. Message Frequency

The frequency of messages may vary based on your preferences and the services we are providing. We will communicate the expected frequency of messages at the time of your opt-in.

7. Payment Terms

All payments for services must be made in accordance with the terms specified on our website. By providing your payment information, you represent that you are authorized to use that payment method.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if you violate these Terms of Service or engage in any conduct that we believe is harmful to our business or users.

9. Limitation of Liability

To the fullest extent permitted by law, Dispatch Operations LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code that may be transmitted to or through our services

10. Indemnification

You agree to indemnify, defend, and hold harmless Dispatch Operations LLC, its affiliates, and their respective employees, agents, and licensors from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the services, your violation of these terms, or your infringement of any third-party rights.

11. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on this page with an updated effective date. You are advised to review these terms periodically for any changes. Your continued use of the services after any changes constitutes your acceptance of the new Terms of Service.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in [Your County/City].

13. Contact Us

If you have any questions about these Terms of Service, please contact us: